Privacy Policy

Welcome to My Case Path. This Privacy Policy explains how we handle your information when you use our mobile app to track immigration cases through government sources such as USCIS and EOIR.

By using our app, you consent to the practices described below. If you disagree with any part of this policy, please discontinue use of the app.

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1. About Us

My Case Path is a mobile tool designed to help individuals monitor the progress of their U.S. immigration cases in real time. Our goal is to simplify access to public case status updates through a user-friendly interface.

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2. Information We Collect

A. Information You Provide

• Case tracking numbers (e.g., USCIS receipt numbers, EOIR A-numbers)
• Your email or phone number (optional, for receiving updates)
• Feedback or support requests submitted through the app

B. Information We Collect Automatically

• Device information (model, OS, language, IP address)
• App usage stats and error logs
• Crash reports or performance data

This data helps us improve the app experience and monitor for technical issues.

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3. How We Use Your Information

• Retrieve and display public case status information
• Send optional notifications when there are updates to your case
• Maintain and enhance app functionality
• Respond to technical support inquiries
• Comply with legal and security requirements

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4. Legal Grounds for Processing

• Your consent (e.g., enabling notifications)
• Our legitimate interest in operating and improving the app
• Compliance with applicable laws

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5. Data Retention

• Deliver the service
• Respond to your requests
• Comply with legal obligations

You can request data deletion by contacting us, and we'll act on it unless retention is required for legal reasons.

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6. Sharing of Information

• With third-party service providers (e.g., for hosting or analytics) under strict confidentiality
• If legally required (e.g., by a court order or regulatory request)

All third parties must comply with strong data protection and security standards.

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7. Security Measures

• Secure encryption in transit and at rest
• Access controls and authentication systems
• Regular software updates and monitoring

While we strive to safeguard your data, no digital platform is completely immune to threats.

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8. Your Rights

• View and update your information
• Request deletion of your data
• Withdraw consent for notifications
• Ask for a copy of your case tracking records

To exercise these rights, email support@dotgital.com.

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9. Notifications & Messages

If you choose to receive email or SMS alerts, we'll use your contact info to notify you of status changes on your immigration case. You can disable alerts anytime in the app settings. Standard text messaging rates may apply.

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10. In-App Purchases

My Case Path may offer premium features or subscriptions. Payments are processed securely through app store providers. We may share limited data with Apple or Google to manage purchases or process refunds.

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11. California Privacy Rights

• Access to the personal data we've collected about you
• Deletion of your personal information
• A summary of what categories of data were collected and shared

Submit your request to support@dotgital.com with "California Privacy Request" in the subject line.

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12. Policy Updates

We may update this policy to reflect changes in the law, app features, or business operations. When we do, we'll update the "Effective Date" above and notify users if required.

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13. Contact Us

For privacy-related questions, data requests, or concerns, contact:
📧 support@dotgital.com